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Return and Refund Policy

Return and Refund Policy :

Thank you for shopping at Render Jewellery. If, for any reason, you are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns.

Interpretation and Definitions :

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company: (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Doit Design India Pvt. Ltd., Andheri, Mumbai.
  • Goods: refer to the items offered for sale on the Service.
  • Orders: mean a request by You to purchase Digital Goods from Us.
  • Service: refers to the Website.
  • Website: refers to Render Jewellery, accessible from www.renderjewellery.com
  • You: means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights

Once the order has been placed and completely processed, it cannot be canceled.

Conditions for Refund

In order for the Goods to be eligible for a return, please make sure that:

  • The Company is contacted by emailing at info@renderjewellery.com within 3 hours of the time the order is placed on the website.
  • The buyer is having any complaints / objections with the quality of the content generated after the order is placed.
  • The buyer has faced a problem in downloading the digital content after the order was successfully executed and the customer was charged for the same.

We reserve the right to refuse refunds of any goods that do not meet the above return conditions in our sole discretion.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

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This system is primarily designed as an Order Management System (OMS), which plays a crucial role in streamlining and optimizing the ordering process. The core of this business model centers around the Customer Portal, which is strategically positioned as a key revenue generator. The Customer Portal is a comprehensive platform where customers can engage with a range of services designed to enhance their experience and facilitate various transactions.

Through the Customer Portal, users have the ability to place new orders efficiently. This feature simplifies the ordering process by providing an intuitive interface that guides customers through each step, ensuring accuracy and ease. Additionally, the portal allows customers to manage their existing orders with flexibility, including tracking order status, making changes, and handling returns or exchanges as needed.

Furthermore, the Customer Portal enables users to purchase or upgrade their service plans directly. This feature is particularly important for maintaining and growing revenue, as it provides customers with the option to enhance their service packages or add new features based on their needs.

Overall, the Customer Portal is designed to be a dynamic and user-centric platform, offering a seamless experience that drives both customer satisfaction and business growth.